Privacy Policy

This policy explains how Noluntu Technologies collects, uses, and protects your personal data across our website and the GNF TV mobile app.

Last updated: November 2025

1. Who We Are

Our website address is: https://noluntutech.co.za. Noluntu Technologies develops and publishes the GNF TV mobile app, which provides Christian media content including live and on-demand broadcasts.

2. Comments (Website)

When visitors leave comments, we collect the data shown in the form, your IP address, and browser user agent to help with spam detection. An anonymized string created from your email (a hash) may be sent to the Gravatar service to check if you are using it. See https://automattic.com/privacy/. Once approved, your profile picture will be visible next to your comment.

3. Media (Website)

If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download images and extract any location data contained in them.

4. Cookies (Website)

If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These cookies last for one year.

A temporary cookie is set on the login page to check if your browser accepts cookies; it contains no personal data and is discarded when you close your browser.

After logging in, cookies save your login and display preferences (login cookies last two days; screen options cookies last one year). If you select “Remember Me,” your login persists for two weeks. Logout clears these cookies.

If you edit or publish an article, an additional cookie (containing only the post ID) is saved for one day.

5. Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other site directly. Those sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction, especially if you’re logged in to those sites.

6. Who We Share Your Data With

If you request a password reset, your IP address is included in the reset email. We do not share your personal data with third parties without your consent, except as required by law or to provide core services (e.g., spam detection).

7. How Long We Retain Your Data

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically. For registered users, we store the personal information provided in their profiles. Users can view, edit, or delete their information at any time (username cannot be changed). Site administrators can also view and edit that information.

8. Your Rights Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you, and you can request that we erase your personal data, except for data we are required to keep for administrative, legal, or security reasons.

Because the GNF TV app does not use user accounts, we generally cannot identify you directly. You can disable notifications in your device settings, and you may contact us for assistance with privacy questions.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service, which may process data as necessary to perform this function.

10. GNF TV Mobile App Privacy

The GNF TV app provides live and on-demand Christian media. The app does not require user registration and does not collect personal identifiers (such as your name, email, contacts, photos, or precise location).

The app may automatically collect limited non-personal data to improve performance and reliability, including device type/OS, app version, general usage statistics, crash logs, and streaming performance metrics.

In connection with analytics and push notifications, we may receive device-level identifiers (such as Firebase installation IDs, push notification device tokens, and similar app-specific identifiers). These identifiers are used only for app analytics and service delivery (for example, to measure usage and deliver notifications) and are not used to show third-party ads or to sell your data.

11. App Permissions

The app requires:

  • Internet access — to stream and display media.
  • Notifications (optional) — to send alerts if you choose to enable them. You can allow or deny notifications in your device settings.

The app does not request access to camera, microphone, contacts, photos/media library, storage, precise location, or Bluetooth.

12. Third-Party Services

To deliver and improve the service, the app may use trusted third-party services that process limited, anonymized, or aggregated data under their own privacy policies, such as:

  • Firebase Analytics / Crashlytics (usage analytics, performance monitoring, and crash diagnostics; these services may use device identifiers such as Firebase installation IDs for analytics/diagnostics purposes)
  • Firebase Cloud Messaging (FCM) and Apple Push Notification service (APNs) (to deliver app notifications using device tokens)
  • Content delivery/streaming providers (to deliver live and on-demand video)

13. How We Use Data

  • Improve app and website performance and reliability
  • Maintain security and prevent abuse
  • Analyze aggregated, non-personal usage trends

For analytics and service quality, we may use device identifiers (such as Firebase installation IDs and similar app-specific identifiers) strictly to measure usage, diagnose issues, and understand how the app is used. We do not use these identifiers for third-party advertising or to build profiles for ad targeting.

You can manage certain privacy settings at the device level (for example, in your iOS or Android privacy settings), and we respect those choices.

We do not sell or rent personal information.

14. Data Security

We implement appropriate technical and organizational measures to protect data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure.

15. Children’s Privacy

The GNF TV app is designed for a general audience and is suitable for all ages. We do not knowingly collect personal information from children under 13.

16. Contact Us

For privacy questions or data requests, contact us at info@noluntutech.co.za.